Top 8 Ways to Fix Xbox App Notifications Not Working on Android and iPhone

The Xbox app on your Android or iPhone lets you stay connected with your gaming community, even when you are away from your console or PC. The app informs you about game invites, messages, and other important events by sending timely notifications. However, if you need to get these updates because Xbox app notifications are not working, this guide can help.

Several factors can contribute to such notification issues with the Xbox app. If you don’t know what’s causing the problem, work through the following solutions to fix the Xbox app notifications not working issue on Android and iPhone.

First, you’ll need to ensure that the Xbox app has the required permission to display notifications on your Android or iPhone. Here’s how to do it.

Step 1: Long-press on the Xbox app icon and tap the info icon from the resulting menu.

Step 2: Tap on Notifications and toggle on the switch next to Allow notifications.

Step 1: Open the Settings app and scroll down to tap the Xbox app.

Step 2: Select Notifications and enable the toggle next to Allow Notifications in the following menu.

Next, you need to review the notification settings within the Xbox app and ensure that notifications for messages, achievements, party invites, and other similar updates are enabled. Here’s how to check.

Step 1: Open the Xbox app and tap the profile icon at the bottom-right corner.

Step 2: Tap the gear-shaped icon at the top right-corner to visit the Settings menu.

Step 3: Tap on Notifications and enable the toggles for all the notification types.

If the Xbox app is not showing notifications for messages from a specific contact or group, you may have previously muted it. Here’s how you can unmute conversations in the Xbox app.

Step 1: In the Xbox app, switch to the Social tab.

Step 2: Under the Chats tab, tap the conversation that you want to unmute.

Step 3: Tap the three vertical dots menu icon at the top right corner and select Turn on notifications.

Enabling Background App Refresh for an app on iOS permits it to fetch new data in the background. If you have disabled this feature for the Xbox app, it will not be able to show notifications on your iPhone. Here’s how you can enable it.

Step 1: Open the Settings app on your iPhone and scroll down to tap Xbox.

Step 2: Enable the toggle next to Background App Refresh.

Imposing battery or data restrictions on the Xbox app can also prevent it from working in the background and displaying notifications. You can try removing such restrictions to see if that gets notifications to work.

Step 1: Long-press on the Xbox app icon and tap the ‘i’ info icon from the menu that appears.

Step 2: Tap on Battery and select Optimized or Unrestricted.

Step 3: Return to the App info page, and tap on Mobile data. Then, enable the toggle next to ‘Allow background data usage’ and Allow data usage while Data saver is on.’

Another reason the Xbox app may fail to display notifications on your phone is if you have accidentally enabled Do Not Disturb mode. In that case, you won’t receive notifications from other apps.

To disable Do Not Disturb mode on your Android phone, swipe down from the top of the screen to get to the Quick Settings panel. Tap the Do not disturb tile to disable it.

For those using an iPhone, swipe down from the top-right corner of the screen (or swipe upwards from the bottom of the screen on iPhones with a physical Home button) to access the Control Center. Tap the crescent moon icon to turn off Do Not Disturb mode.

Clearing cache is an effective way to troubleshoot various app-related issues, including this one. That will allow your Android to get rid of any corrupt temporary files that may be interfering with the app.

Step 1: Long-press on the Xbox app icon and tap the ‘i’ icon from the menu that appears.

Step 2: Go to Storage and tap the Clear cache option at the bottom.

If you’re still not getting Xbox app notifications on your Android or iPhone, there may be an issue with the app itself. You can check if a newer version of the app is available on App Store or Play Store.

Xbox App for Android

Xbox App for iPhone

It’s no fun when the Xbox app fails to notify you of game invites and messages you receive. In most cases, the lack of relevant permissions or background data restriction causes the problem. Let us know which tip helped you fix the Xbox app notifications not working issue in the comments below.

Last updated on 05 April, 2023

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